Customer Testimonials

home · products · services · search ·  view cart · contact  
 
  NAVIGATION        
 
Shopping cart  Shopping cart
0 Product(s) in cart
Total $0.00
> Checkout

Jay Arthur
888-468-1537
303-756-9144
KnowWare International, Inc.
DBA LifeStar

2253 S. Oneida
Ste 3D
Denver, CO 80224

We help people think!

Copyright © 2008

 



 

When looking for a statistical software package to recommend to my clients and to use in my Six Sigma Green, Black and Master Black classes we found QI Macros for Excel to be the best over all value.
H. James Harrington
CEO Harrington Institute

Testimonials for the QI Macros by Industry

Custom Programming - Excel Solutions

Testimonials for Six Sigma Simplified (books, training videos and seminars)

Testimonials for Lean Six Sigma Demystified

Healthcare


Click the PLAY button to listen to customer testimonials from the National Association of Healthcare Quality conference!

I met you at the IHI conference last year and was so pleased to learn about your software. I am a very strong advocate of SPC and CQI, but most software is very complex (SAS) for the average user or not pretty in its output. It took our company a while to purchase, but I am very pleased with your product. It does everything you said it would and the cost is an unbelievable value. Many thanks for developing such a useful tool!!!
Kate Felix, PhD, RN

Just want to thank you for such a great product and thanks for the Trial Version of QI Macros !! I'm a QA Master of Science degree candidate at CSUDH, and ran across your offer of the Trial Version. Used it for some homework and really impressed my instructors! Here at work, I requested that my purchasing department order me a copy. I can hardly wait to show everyone here at work how awesome this product is: easy to use and very impressive results. I'm really enjoying the free lessons too! Thanks again,
Patty Pitzer, Dept of Health and Hospitals, State of Louisiana

I really love the QI Macros! It really saves non-mathematicians / non-statisticians like myself alot of grief. When I first tried the free trial and saw what it could do (and how much work it would save me) you could hear me shout clear down the hall! I like the software so much I was able to get our corporate office to buy it too.
Vickie Smith

I love your approach and material. Recommending your QI Macros to all of my friends. You're really helping me understand and do concepts that before were a mystery. Your stuff is great!
Stephen Newlon

I have been using the QI Macros for several years and as they see it more and more of our staff want access to the software. Once you get started it is addictive (because it is so easy).
David Woodward, KidsPeace Children's Hospital


Your customer service is outstanding! I’ve never encountered a nicer group, with such wonderful follow up! I love the program, and I work with it routinely during my day-to-day responsibilities as Manager of Performance Improvement at a large hospital system.
Beth Schaefer, RN Saint Margaret Mercy Healthcare Centers

Can't brag enough about the QI Macros. It is the most easy to use inexpensive tool out there. Best of all its for real people not just statisticians and computer nerds. I have been using it for over 5 years and would recommend it to anyone.
Sandra Fly RN,BS
Director of Ambulatory Quality Mgmt - Univ of TX Health Center

I had one office person go to a Greenbelt training class which used Minitab. He came back and couldn't even create a Pareto chart. I showed him how to do it with QI Macros and he learned how to do it in, well, 5 seconds. tough stuff.
Patient Safety Manager

I have your software, and I love it! It has made my life much easier! Thanks so much for an awesome program! All of the Service Line PI Coordinators at our Healthcare System now use the program, and I
continue to train new people in how to use it.

Jeffrey S. Fouche, PI Coordinator
Gwinnett Health System

I have been using QI Macros for several years now, and it is a real workhorse for us.
R. Neill Carey, PhD
Peninsula Regional Medical Center

I love the functionality in the QI Macros and missed it terribly when I got a new PC. Thanks for helping me reinstall it on my new computer.
Cheryl Long
Howard Young Healthcare

Great software! Easy to use and understand.
Daphne Willis, MSA, CQIA
Quality Improvement -- St. Jude CRH

I just recently purchased QI Macros and I think it's fantastic! It has saved me a great deal of time in preparing monthly reports.
Marc Robinson, Emergency Medical Associates

The QI Macros are just common sense which I consider the 'new brilliance' making things practical and easy in today's complex world.
James Espinosa, MD, Director, Emergency Dept.

Beautiful, we love the program. It's exactly what we were looking for. Thank you.
Debra Shank, Georgetown Memorial Hospital

We just completed our JCAHO review and received a 98 with NO time 1's so we are very excited and fired up about that. Our ability to use the control charts and talk with staff about them really helped!
Leana Hilde RN, Methodist Medical Center

Your product is outstanding!
Jeffrey Whitesel
Floyd Memorial Hospital & Health Services

I've been using your QI Macros since 1997 and they have saved me tremendous amounts of time. I'm so glad I came across your stuff. I've recommended your QI Macros to at least four others who have purchased your QI Macros as well and regularly use them.
Mark E. Anderson, Business Analyst, Fairview Lakes Regional Health Care

I've installed the QI Macros and walked through some of the graphs. What I've seen so far is absolutely amazing. I cannot use enough adjectives to describe how pleased I am with it. It is incredible. Thanks for all your help.
Judy Vinson, R.N. Quality Studies Advisor

I was the recipient of the QI Macros for Excel SPC Software donated to the Spring Conference of the Iowa Association for Healthcare Quality. I want to tell you how thrilled I was at receiving the software. I work for Wellmark Blue Cross and Blue Shield of Iowa. We have been very involved with process improvement and have met Six Sigma the past two months in the area that I work in. Needless to say, we have many uses for the software that I won at the conference. Thank you so much for your generous gift.
Joan E Newel, RN, CPHQ, Wellmark Blue Cross & Blue Shield

I work for a hospital and I couldn't agree more to your just-in-time approach. In this day of scare health-care resources, we just cannot afford to waste the time of our greatest resources - our front line workers.
Cynthia Jennings, Queen of the Valley Hospital

Thanks - you make it so easy for us non-statisticians to generate graphs and charts! The XmR works great - will download the material that you suggested. Appreciate the help. And, by the way, your software was touted in a Greeley Co. seminar on Medical Staff Quality.

I use the QI Macros in all of my Data Management Workshops and have found it very functional for our needs in healthcare.
Kurt Gundacker, VHA Employee Education System

We've joked that we sometimes sound like we're part of your sales force because we've told so many people how well QI Macros works. Once again, I appreciate your fast service as much as I do your software. We are big users of QI Macros over here - it's been a tremendous help as we must track & trend so many processes.
Connie Chambers, RN, Database Analyst

WOW! I can't believe how fast that was - to receive and install the QI Macros.
Heather Spengler

I like your educational and guerilla marketing style. We have purchased 5 copies of QI Macros and find it a good value, after working for years in SPSS (with annual software license fees).So now I am going to order the "Complete System" and see what it will do. I am a bit of a guerilla fighter myself, managing the clinical quality improvement department of Blue Cross and Blue Shield of Kansas City, which has not adopted Six Sigma & I am willing to experiment with it and test its use in our environment within my department, and thank goodness my boss is tolerant of my search for better ways to find that 4% that is costing us so much. Look for an order and a check from BCBSKC soon.
David Wilson, R.N., MSN, MBA, Blue Cross and Blue Shield of Kansas City

The mystique of 6sig may be its own tallest barrier in penetrating healthcare. Sad to say, I have seen healthcare leaders so intimidated by 6sig's presumed mathematical complexity and its reputation for being expensive that they wouldn't even try to integrate its basic techniques into their CQI efforts. True, many of the tools require statistical sophistication. Yet so much light can shine from little more than a properly used pareto and an XmR!

Thanks again for de-mystifying it!
Kevin Welch, healthydogs.com

Manufacturing

"This is the coolest easiest to use software ever! Wish i'd found it years ago."
Dharol Tankersley, University of California San Diego

I have tested your software and also tested Minitab. Your software just seems to be the better of the two. I will place my order today.
Jim Riepe, Quality Specialist


I love having the QI Macros on my PC. It is sooo easy to use with Excel. I enjoy not having to use a separate program just to chart QC projects. And the options…oh my! Thank you so much for making my life easier, AND at a very reasonable price!!!
Shilo Caulfield, Viracor

You guys are great in EVERYTHING you develop. I am putting together a Six Sigma program here and I've used a multitude of articles and literature from you to help others learn Six Sigma. You can add Sharp Packaging Systems as an endorser of QI Macro's. Obviously I believe strongly in your product because I have purchased or endorsed purchasing of QI Macro's at two companies and I speak highly of it to others in my ASQ group.
Mike Crotzer, Director of Quality, Sharp Packaging Systems

 

After testing this program I like it so much (even though I have both Statistica and Minitab), I am recommending it to several engineers in different sites of our company. Since it is embedded in Excel, I don't need to go back and forth like the other software. Most of time QI Macros can do the job.
Engineer at Software company

I'm taking some classes in Lean Six Sigma manufacturing and would have been lost without the graphing abilities of the QI-Macros. You have a way of making statistics and charting user friendly and more easily applied.
Ed Cowell

I just love the QI Macros and they are a blessing in school. Today is my sixth day on a new job and thanks to my Black Belt background and tools like the QI Macros, they've basically given me the "keys to the city.
Jamie Lyn Rogers

QI Macros is a fantastic tool. It allows me to do things that once took 30-60 minutes down to 2-3 minutes. It's also very user-friendly and easy to operate.
Wade Johnson, Carlson Craft Business Solutions

Excellent graphing analysis macros and lots of good information on your web site. The software has saved me a lot of time.
Jeremy Slawson, Orthogon Systems

I purchased the QI Macros and have had great success with it. Your product is awesome. I love it.
It has made my job way easier. I don't dread "crunching" the numbers because I know how easy it will be, and the presentation is worthy of forwarding on to my customer. Keep up the great work.

Rick Hinton, Main Steel Polishing Inc.

I just opened my package of the QI Macros CD and assortment of bonus items including the information about the free on-line lessons. I'm very satisfied with the whole program and extra benefits included. Thanks very much.
Rick Smeltzer

I am very impressed with the QI Macros Software. I work with Excel eight hours a day and thought that I had written macros that made me efficient. The Control Charting and Histogram macros in QI Macros alone have saved me hours of work and allowed me to present data to management in a format that is meaningful.
Also, if you are looking for a great introduction to Six Sigma process analysis and problem solving the Six Sigma documentation provided free with QI Macros is invaluable.

Kyle Dopp, First Choice Solutions

QI Macros is the best quality software for the buck! As a consultant, I preach about its value when conducting training sessions on Quality and Lean. "
Jeffrey Hewes, Quality Engineer, Husky

I really like the QI Macros. The Pareto chart is worth the purchase price of the whole deal."
Mike Dean, Ellwood Texas Forge

I have been in the Quality Assurance and Training fields for more than 15 years. In this role I have had the opportunity to use a number of statistical analysis software packages….none, let me repeat none have been as easily to use as QI Macros.

Most if not all of the other “more powerful” analysis platforms require you to import your data, QI Macros works it magic right in Excel. It is simple to use that in most instances little if any training is required. Additionally the cost of the software / macros can’t be beat.

I’m also impressed with the problem solving and six sigma training material your organization offers. Simple and to the point…within my organization we have a very diverse workforce consisting of approx. 15 different nationalities. For many English is a second language. Using a story book approach particularly for your problem solving materials was a stroke of genius. Keep up the good work.
Steven E. Levow - BP Solar

The QI Macros are the best deal I've ever seen. For manual data collection folks using Excel, I don't know how you can beat it!
Mark Shelley - Alcoa

I just made my first charts and the QI Macros were very easy and user friendly. This is going to be a great tool.
Jim Welsh - Lennox Industries

My compliments on this product. I have found the QI Macros to be most useful over the years and recommend them to anyone who is interested in charting data or doing other process improvement activities.
Dave Shrum, Quality Manager - Field Container, LaPorte Division

Your product is quite useful for Green Belts; easy to use and makes it easier for me to explain the "why" rather than the "how" in problem-solving.
Andy Paquet, Scientist, Master Black Belt

What your organization has done with the excel macros is great. It saves me allot of time by not having to create the formulas and links. Your QI Macro's are better than most SPC specific software on the market. I have been using your macros since 1997.
Chuck Whitaker, Nishikawa Standard Co.

I have thoroughly enjoyed your software and the Six Sigma Simplified. It is a much simpler approach to teaching teams. I will be recommending that we purchase more to upgrade our processes on the floor. I find the QI Macros a real time saver, allowing me to focus more on the problems than on reporting them.
Frank Duke, Sagem

I use your product extensively and have been severely handicapped since my hard drive crashed and I could not find my disk. Thank you for your prompt attention and help. I find new things to do with the QI Macros everyday. They don't have all of the functionality of Minitab, but for the price they are an amazing value!
Rick Stevens, Technical Manager, Associated Rubber Company

The QI Macros has been a really useful tool for me since 2000. Almost everyone who has seen it has been impressed. I use the Pareto Chart and the Histogram on a daily basis. It has even been praised by the Corporate Auditors for the last three years as a very useful graphic, as well as our ISO Registrar, BVQI. I look forward to checking out the upgrades as soon as possible. I like the fact that I can customize it to meet my own needs, too.
You have demystified the Six Sigma/Statistics world for me. I wish I had had this software available when I was in the Army.

Rich Richardson, Quality Assurance Manager, Muller Martini Mfg. Corp

QI Macros is so functional and complete, I cannot believe that anyone complains about the price. If these people were really familiar with statistical control software and the price range it usually runs in, they would all be running to you for QI Macros! I love the fact that I do not have to port across applications and worry about formatting. I love the fact that I can generate all the charts and analysis I need to be successful right in Excel. This is an extremely valuable product and, frankly, I think you are NUTS to sell this SPC software so cheaply.

Mark Lyne, ATI Technologies

Subject: Kodak TeamWork Day - Our Data Mining/RCFA Team enjoyed using your QI Macros for Excel and the Simplified Six Sigma Approach. Your product is great and it will be my pleasure to share with other teams the success we had using your products. We will have hundreds of people pass by our booth and it would great if you are able to send me some handouts and/or prizes to raffle off.

I apologize for the short notice, but I just couldn't go to the exhibit and talk about QI Macros without first attempting to obtain some flyers to handout. I want to do this because of how highly I think of your product and would recommend it to other team leaders without hesitation.
Sean Skillern, Process Improvement Manager, Qualex, Allentown

I want to thank you for the QI Macros and your excellent book Motivate Everyone. I can say that your book has quite literally changed my perceptions of reality and has motivated my preferred course in life to date. Regarding the QI Macros, I have found that there was strong resistance to the macros due to the fact that, Minitab is the default program of use for measuring process variables at Ford. Recently though, I shared the program contents with a Six Sigma black belt at Ford who was just blown away by the simplistic excellence of your program. It has taken a long time to infuse the QI Macros at Ford yet, I firmly believe that the timing is just right for a more broader infusion of the QI Macros at this time.

I believe that your teaching materials are the best format and most simplistic on the market. I am in a position to share your materials with the continuous improvement teams at my Ford location (Oakville assembly plant).
Wallace Tait,Ford of Canada

Quality Consultants / Trainers/Professors

I have been reading your Lean Six Sigma Demystified book and absolutely love it. I have at least a dozen books on Six Sigma in my library and yours is by far the best, most clear cut, easy to read book on the subject that I have found. I have also purchased your QI Macros and now amaze my friends and co-workers with the ease and speed of my Pareto charts and other stats. Bob Miller, Training Manager, SETECH, Inc.

You guys get the idea of customer satisfaction. I teach several MBA classes in Operations and Six Sigma and always use your QI Macros software in my demos. Students really enjoy six sigma for golf. James V Krejc,V.P. Operation, Lovejoy Inc.

This is the best software I have found. There is no reason every engineer should not have this on their computer. The best $139 you'll ever spend. Rick Flores, FTC Industries, Inc.

Thank you for your quick and helpful responses over the last week. Your concern for your customers is evident and appreciated. I am a quality consultant by profession and an adjunct professor teaching grad students Business/Quality Mgt related courses. I highly recommend your products to my clients and my students. Even though the University requires the students to use SigmaFlow products, QI Macros is easier to use and certainly a great value and now I will add my positive experience with your support to my list of praise.
Ernie Ehlinger

 

I have been using your Six Sigma Simplified and QI Macros for over four years now with great success. This is great software that takes the students far. With all the courses run over this four year span the total project savings exceed $21 million. What a benefit for our local businesses.
David G. Meyer, Sinclair Community College

The QI Macros is my lifeline!
Bev Dugar, Healthcare Consultant

I have used QI Macros for several years now and find it is a great tool for most projects. I am also pleased to see you are maintaining your very reasonable prices.
Kevin Henson
Business and Industry Services Coordinator
Great Plains Technology Center


I love your product and use it frequently when working with manufacturers here in western Montana. Most of our manufacturers are very small and while I also have three of your more expensive competitors loaded on my computer, I usually use QI Macros because it’s easy to use, everyone can relate to it since it is Excel-based, it does everything the manufacturers need to do, and it’s within their price range. It’s a great product.
Kreg Worrest, Field Engineer
Montana Manufacturing Extension Center

I've run an all-day seminar on statistics/statistical thinking at the Institute for Healthcare Improvement ( IHI) conference for the last 10 years. I think your QI Macros is an excellent value and the type of things that most of my clients need, rather than an expensive package of which they would only use a very small subset. BRAVO! to you for recognizing what most folks actually need!
Davis Balestracci

Last night in my class several of my students said that the money spent on QI Macros was great deal. They especially liked the training tips.
Jerry McCollum, St Petersburg College

We are certainly impressed with the value of your product for such an affordable investment. We have 4-5 clients with whom we will be talking to regarding QI Macros. And Im sure there will be others in the near future.
Natalie Rhode, VP, JFR Innovation Group

I use the QI Macros to create our Measurement and Analysis Workshop and our Software Estimation Workshop. Based on that experience, I recommend all of our engineering clients consider QI Macros as a tool to incorporate into their processes for analyzing process data. Even when they are starting out, they are able to get a feel for (and actually become somewhat excited about) what they WILL be able to do once they develop enough data to draw valid conclusions.

Our clients are engineering organizations and have some initial resistance to detailed measurement and statistical control of their processes. As a result of this resistance, reasonable cost, ease of use, and ease of analysis are essential attributes of any tool that will be adopted. A significant component of "reasonable cost" is that these engineering organizations have the ability and the inclination to create their own tools in Excel. (That's the direction I initially took, so I can generally convince them of how bad an idea that is.)

I looked at a number of alternatives (some much more expensive than QI Macros, some in the same price range); QI Macros was head and shoulders above the competition in price/performance.

Robert Bamford
Software Systems Quality Consulting www.ssqc.com

Your software is wonderful and takes care of most statistical tools that an enterprise may ever require.
Vishwadeep Khatri, Benchmark Quality Systems Pvt. Ltd.

I just wanted to thank you for your excellent toolkit - QI Macros. I purchased the starter kit #255 and have been looking it over. I agree with your assessment of the traditional six sigma approach of overkill. Your macro’s do the job as efficiently with less time and cost to our clients.

You did an excellent job on these macro’s. I would like to offer you my congratulations on a job well done.

John Maceda, Applied Knowledge Systems Inc.

QI Macros is a great program for managing instructional improvement in the classroom. I hope to really encourage its use in my workshops and in a new teacher handbook.
Ron Fitzgerald - Minuteman School of Applied Arts and Sciences

Not having large corporations for clients, software price is always a consideration and QIMacros is a great value. As most of the clients I work with already use Excel, I have found when training Green and Black Belt classes QIMacros to be a great training aid for the statistical computer lab work. I am very pleased to have it as part of the software UpwardPerformance uses and recommends.
Jerry Mairani - UpwardPerformance, LLC

We just used your material to train some of our clients on SPC and got a very favorable response. All 3 companies expressed interest in the entire package.
Ray Anderson, American Business Concepts

I am the president of a consulting firm that helps companies with Six Sigma and other forms of organizational improvement. We are looking into buying your QI Macros and came across the ten lies. I feel compelled to comment. You are in many ways right on the money. I appreciate your willingness to post such comments. I am a former TQM person and have seen most of what there is to offer in the Quality realm. It makes me nuts how companies feel they must spend millions on training Black Belts to improve their situation. I see it all the time. This self promoting nature of Six Sigma professionals is pure hypocrisy and may ultimately be the downfall. After all, how many companies are going to waste millions on training with no results even though it is the fault of the leadership for thinking that Six Sigma training is all they need, they will blame it on Six Sigma.

Greg Sieber, 6 Sigma Tech

Custom Programming - Excel Solutions

Jay - the final product is just great!! Thanks so much! I am sure I will be calling on you again in the future. You've made my worklife so much easier.
Gratefully, John Neikirk

Testimonials on Six Sigma Books and Seminars

I wanted to thank you for all the amazing information you have on your site, books and free stuff. After reading the Small Business Guerrilla Guide for Six Sigma I felt relieved because some of the experiences described I thought were only happening at my company. Thank you for sharing your experience and knowledge in a simple and easy way and for encouraging people like me who works with 6 sigma to improve and be more productive in the 6 sigma implementation.
Luz Elena Mayorga

I just finished taking a 4 week Six Sigma course. It was 4 weeks total, 1 week per month. Each week was 4 days of gobs of information using a software that their employees are familiar with and then a 2+ hour exam on Friday. I bombed the last 2 exams and was taking it pretty hard. Is it a fair assumption to still have questions after the flood of information over those 4 days? I started to practice some of what I learned and was feeling a little lost.

Then I purchased one of your books and read the paragraph about learning more tools than you might ever use. Your book seems more useful than the 3 weeks of books that they've made for their course. Too bad I didn't get it months ago.
Quality Engineer

Six Sigma is daunting, but I find your articles and "freeware" very user friendly. I got confused during a training session in trying to understand which tool went to which process and your Six Sigma Quick Reference Card makes it so much easier "at-a-glance".
Rochelle Burningham, Bechtel SAIC Co., LLC

I have worked in Software QA for nearly 10 years and slowly became interested in the real cause of the many problems I came across in my work: as you say, people work in their business but not on it. It is slowly changing, thankfully.

I started to get interested in process improvement auditing and that is where I am training myself. I really appreciate you emphasis on the 4% causing 50% of the problems experience in a business. And I think that businesses need to teach their employees how to gather, track, and analyze data.

Your toolset seems like a great addition to the challenge. How can you improve "it" when you don't really know what "it" is and where "it" is going? So silly but still allowed in business. I presently work in the Heath Insurance field as a data tester and to see how ignorant people are of statistical process control is amazing. Thanks for being one more voice to get things turned around.
Michael B. Babbitt, MA, CSQE, CISA

You are to be commended for the curriculum that
you have put together for Green Belt training. It is
straight forward and much easier to grasp than the material I have seen from other more expensive programs.

Kevin Beard

I just purchased your book and love it! The layout is extremely exceptional:

1. One major thought per page. 2. Clear and concise writing 3. Excellent QI Story 4. Large paperback makes it easy to sift through pages. Thanks for the large font size (easy on the eyes)

Allen M Green, Checkfree

I want you to know that I am giving presentations three times a month to our suppliers and instructing them on the different tools available to them in Six Sigma and how these tools can reshape their business. When I am finished with my presentation I put a slide up that has your web address and phone number on it and I tell all of the vendors that they need to visit your web site and order your Six Sigma kit.

I just came from a meeting and one of the vendors, Berwick-Offray, who attended my class ordered your kit and they are very happy with the kit and especially the macros and they have already increased the scope of where they now feel they can use Six Sigma in their company. This is only one example of many vendors who have discovered the power of Six Sigma since attending our company presentation and visiting your web site.

As a certified Six Sigma Black Belt with more than $30,000 of Six Sigma training under my belt I feel I am qualified to state categorically that your products and methods are truly outstanding and, most important of all, they get RESULTS.
Brittain Ladd
Manager of Domestic Transportation
Michaels Stores, Inc.

I love your approach and material. Recommending your QI Macros to all of my friends. You're really helping me understand and do concepts that before were a mystery. Your stuff is great!
Stephen Newlon

The quality training market is flooded with so many different approaches, it was a blessing to learn about Six Sigma from you without the monetary investment the others require. I believe Six Sigma is a great tool for problem-solving. As a newly appointed Quality Assurance Administrator, I am anxious to start using these tools. Thanks again for sharing your knowledge with us beginners!
Cecelia Brendel, E.D. Etnyre & Co.

Your Six-Sigma Simplified program is outstanding-- and fantastically priced! I KNEW there had to be an alternative to $15,000 Courses in Six Sigma or Lean Mfg that make our General Manager go apopletic and our President laugh.

I'm going through everything carefully-- because it sounds too good to be true-- but you've hit all the buzzers that have prevented us from making progress so far and it looks like a well laid out progressive plan. We will be in touch!!!
Kris Canfield, Modineer

Jay - thanks for a great introductory session. Although I have read SixSigma Simplified and Six Sigma Instructor's Guide this session helped pull the ideas together for me. I am convinced that this is the approach I should be using in class and also with the small firms that I consult with.
Thomas M. Box, Professor of Management, Pittsburg State University

I learned so much from you that I told one of my co-workers about it. Now she wants to attend your next class. The knowledge I gained was definitely worth the investment. I would encourage anyone using or contemplating Six Sigma to attend.
Mindi Crozier, Cox Communication

This is brilliant thinking. Thank you for caring enough to communicate it so widely to others. I have written this in my daybook, on my whiteboard, and on a mini-whiteboard I keep in my car.

I have committed to putting this thought pattern into action as "What is the next step to be taken on this and how will it be worth it?" The next step thinking has become part and parcel of project management (it took about 3 workdays of intense practice), so I think this enhancement will fit easily and perfectly. What a boost for my To Do list!
April M. Bly-Monnen, Technical Information Manager/QA Manager, Inova Corporation

Jay -- Thank you for a great hour today. I have your QI Macros and your 6-sigma books, but your explanation made them come alive. Now I will use them in a different light. I've even recommended that our COO attend your next presentation.
Kevin R. Gilson, TQM Manager, Sierra Military Health Services, Inc.

Thanks for your lessons on Six Sigma. I gave a presentation to a group of MBA students and what I learned from your lessons gave me so much pep and confidence. Keep up the good job.
Elizabeth Agu

I love your articles. The article about DOE was excellent. I remember sitting through DOE class at both the Black Belt and Master Black Belt level. My Master Black Belt class was made up of engineers from GM and engineers from Perkin-Elmer.

One person in class had a Ph.D. in math and statistics. I was the only person in the class who was not an engineer. Even though everyone in class, except me, had a strong math and statistics background they were all shaking their heads trying to figure out how to do DOE. Everyone was asking why in the world so much time was being spent on the formulas involved in DOE instead of how to use the software. I think it would be great to attend one of your classes.
Brittain Ladd, Michaels Art and Craft Store

I am writing a thesis on Six Sigma in Healthcare, originally taking the position that SS is just repackaged TQM. I've read the books, white papers, case studies -- you name it. But your course has changed my mind!
You have helped it make sense! Thanks for the vast amount of information on the web site. I appreciate your hard work.

Bev Dugar

I started reading The Small Business Guerrilla Guide to Six Sigma and find it to make a lot of sense. I think some six-sigma authors and practitioners have over complicated the topic by over emphasizing some of the more complicated statistical improvement techniques. I really identified with your cycle time example in the book (pg. 47) as I had a similar experience on a project with a credit card company. We were able to reduce their written correspondence cycle time from an average of 24 days to an average of one-day processing for 90% of the work.
Ken Leonhard

Testimonials on Lean Six Sigma Demystified

"I recently read your books (Lean Six Sigma Demystified, Six Sigma Simplified, Lean Simplified) and I must say that from all the books that I read you explain all the topics in the most concise and detailed manner. Thank you for writing them. I have learned more from your books then the other 3 six sigma books I have read."

Joe Calabrese

This book is easy to read and understand. I purchased it after reading a number of book reviews and after paging through several books on the subject. My goal was to develop systematic problem solving skills and this book along with it’s tools is now my reference manual. I would highly recommend it to anyone who wants to apply critical thinking to solve problems.
Jim Whittet, Mequon, WI

Practical and very helpful. Reading this book was like a breath of fresh air. It's very well-written, easy to read, and uses a down to earth style, with a lot of great humor sprinkled in. It is very different from most books on quality and process improvement I've read. It recommends a pragmatic approach to problem-solving that simplifies the principles from Lean and Six Sigma and uses just a few basic tools to focus on 90% of the process problems a business wrestles with. I found the streamlined process improvement approach which is outlined in the book to be very helpful.
E. Drue

I found this a great book on practical rapid and minimal tools for deployment of six sigma. Its great from that perspective and has many great tips including my favourites, the 70/70/70 and 4/50 rules of thumb.

Its NOT about using lean tools and methodologies supported by six sigma tools and methodologies, which is what I was expecting. Having said that, it was a great and easy read and has inspired me to push for more rapid (but effective) turnover of projects.

Given our target is 90 day turnover, I would like to see how I go with the leaned down six sigma process.
David J. Vize "Beany" (Townsville, Australia)

This is a very well written book that explains the lean six sigma concepts in a way that is easy to understand. Would highly recommend this book to anyone wanting to improve their processes, eliminate waste and improve lead times.
Richard H. Stillions (Cordova, TN)

A teacher once said that a sign of brilliance is the ability to make the overly complex simple. Jay is one of those people who can take advanced statistical techniques and boil them down until he has theory and techniques usable by the common man. If you're not designing and manufacturing missiles, jet engines, artificial hearts or CAT scans, you probably will never have an opportunity or need to employ the most advanced tools of Six Sigma. Nevertheless, you shouldn't miss out on the competitive advanatage and the other benefits Lean Six Sigma can bring to your business; this book allows you the opportunity to blend the best of Lean Manuafacturing and Six Sigma together, so you can compete "better, faster, and cheaper."

Most practitioners will tell you that we use the same few tools over and over again and make tremendous impact on the businesses of our clients. I especially like the software (QI Macros) that he mentions in his book. For years, we've been struggling with engineering-based software that is complicated enough that I have to pull out my manual every time I want to use it---and, then, my clients can't read the data as they don't have that expensive package. The QI Macros run on Excel, so just about everyone in an office setting has access to the the data, which makes it so much easier and user-friendly.

I've been using Jay's products for about 8 years now, and immediately ordered this book as soon as he sent me an email saying that it was going to be released. His book and other learning materials hold a prominent space in my Quality improvement library.
A. S. Joyce "Certified Six Sigma Black Belt" (Boston)

I bought the book and have read it. Very interesting and useful. Have started applying it to my printing business.
Thank you.

Tom Chase

 

Download
FREE
30-Day Trial

This is one of 19 SPC charts and over 70 templates included with the QI Macros for Excel SPC Software $139. Just select the data you want graphed and in just seconds the QI Macros will draw the graph and do all the math for you.

The QI Macros draws line, pie, bar, pareto, box whisker, histogram (Cp, Cpk), scatter and control charts (with stability analysis).

Templates include the Ishikawa diagram, QFD, DOE, FMEA, PPAP, and Gage R&R for MSA. Performs ANOVA, t-test, F-test, and regression analysis.

QI Macros - Download with backup CD & User Guide (#230) $139 + S&H
QI Macros - Download Only - No Shipping or Customs Duties (#W230) $139


QI Macros 30-day Trial &
FREE Lean Six Sigma Course
Name:
E-mail


 
home | products | services | search | Shopping cart  view cart | contact